Privacy & Security

Tg88 Privacy Policy –
Your Data, Our Responsibility

This Privacy Policy clearly explains how the information you provide on the tg88 platform is collected, stored, and kept secure. Read it and use our platform with confidence.

Last Updated: January 2026
Our Commitment to Data Protection

Tg88 believes in transparency. We have nothing to hide when it comes to your data.

End-to-End Encryption

All your personal and financial information is protected using SSL/TLS encryption. No third party can read your data in transit.

Your Data, Only for You

Your personal information is never shared with advertising networks or unknown third parties. It is used only to the extent necessary to deliver essential services.

Secure Data Storage

Your information is stored on secure servers that meet international security standards. Regular security audits are conducted to ensure there are no vulnerabilities.

Cookie Transparency

Tg88 uses only essential cookies. You can update your cookie settings at any time and opt out of non-essential tracking.

Your Rights Are Protected

You always have the right to view, correct, or delete your information. Our support team processes any such request within 72 hours.

Immediate Action in Case of a Breach

In the event of a security incident, tg88 will notify affected users within 72 hours and take all necessary protective measures without delay.

Subject Tg88 Location
Data Sales Never
Encryption SSL/TLS 256-bit Active
Retention Period 5 years after account closure
Third-Party Sharing With service providers only, on a limited basis
User Request Processed within 72 hours
Cookie Controls User-Controlled Settings
1

What Information Is Collected

Tg88 collects certain information from you — this is necessary to deliver our services properly and keep your account secure. We never collect more information than we actually need.

The information we collect falls into two categories — what you provide directly, and what is collected automatically:

What you provide directly:

  • Full name and date of birth (for identity verification)
  • Mobile number or email address
  • Residential address
  • National ID or passport number (for KYC verification)
  • Payment method details — such as mobile banking number

Automatically Collected Information:

  • IP Address & Device Information
  • Browser type and operating system
  • Your activity and session data on the platform
  • Login time and location
tg88 never stores your payment card number or bank password. All financial transactions are completed through a secure payment gateway.
2

How Your Data Is Used

Tg88 uses your information only for its intended purposes. Nothing more — that is our commitment to you.

  • Account Management: Keeping your profile active and ensuring login security.
  • Payment Processing: Deposits and withdrawals are processed quickly and accurately.
  • Fraud Prevention: Detecting unusual transactions to protect your funds.
  • Support Services: To resolve your issues quickly.
  • Legal Obligation: Meeting regulatory compliance requirements.
  • Promotional Communications: Offers and updates are sent only with your consent.

If you no longer wish to receive promotional messages, you can unsubscribe at any time from your account settings.

tg88 never sells or rents your information to third parties for advertising purposes.
3

Who Your Data Is Shared With

Tg88 does not share your information with others unnecessarily. However, there are specific situations where limited sharing is required:

With Whom What Information Why
Payment Service Providers Transaction Information Deposit/Withdrawal Processing
KYC Verification Identity Document Information Age & Identity Verification
Security Software IP & Device Information Fraud Detection
Legal Authorities As directed by court order Legal Obligation

In all of the above cases, only the minimum necessary information is shared with third parties, and they are bound by strict confidentiality agreements with tg88.

4

How Long Your Data Is Retained

Necessary information is retained for as long as your account is active. Even after account closure, some data may be kept for a defined period for regulatory and legal reasons.

  • Personal & Identity Information: Up to 5 years after account closure.
  • Financial Transaction History: 7 years after account closure (as required by financial regulatory rules).
  • Support Contact: Automatically deleted 2 years after your last interaction.
  • Cookies & Session Data: Deleted at the end of your session or after a maximum of 1 year.
Certain information may not be deletable before a set period due to legal obligations. However, this information is never used for any commercial purpose.
5

Cookies & Tracking

Tg88 uses cookies on the platform — but only to improve service quality and personalize your experience. We do not engage in intrusive tracking or fingerprinting.

Types of cookies we use:

  • Essential Cookies: Login sessions and security tokens — the platform cannot function without these.
  • Functional Cookies: Remembers your language preference and interface settings.
  • Analytics Cookies: Understanding which parts of the platform are most used — fully anonymized data.

You can disable cookies at any time from your browser settings. However, disabling essential cookies may affect how the platform functions.

tg88 does not use third-party advertising network cookies. You are not tracked across external websites.
6

Security Measures

Tg88 uses industry-leading security technology to protect your data, with multiple layers of protection in place so that if one layer is compromised, the others continue to keep you safe.

  • SSL/TLS Encryption: 256-bit encryption is applied to all data transfers.
  • Two-Factor Authentication (2FA): For added login security.
  • Firewall & Intrusion Detection: Unusual access attempts are blocked automatically.
  • Regular Security Audits: Independent security experts conduct regular audits.
  • Data Backup: Secure backups are maintained at separate locations.
  • Access Control: Only authorized staff can access your information, strictly on a need-to-know basis.
In the event of a security incident, affected users will be notified within 72 hours and all necessary protective steps will be taken.
7

Children's Privacy

Tg88 is strictly for users aged 18 and above. We do not knowingly collect or store any information from minors.

If we become aware that any data belonging to a minor has entered our system, we will immediately close that account and delete all associated information.

If you believe a minor has created an account on tg88, please notify our support team immediately.
8

Your Rights

Tg88 believes you should have full control over your own information. All of your rights are outlined below:

Right to Access Your Data

You can request to see what information we hold about you at any time.

Right to Rectification

You can request corrections to any inaccurate or incomplete information.

Right to Erasure

You can request that your data be deleted in certain situations.

Right to Restrict Processing

You can request that we stop using your data for specific purposes.

Right to Data Portability

You can request a copy of your information in a portable format.

Right to Object

You can object to the use of your data in certain circumstances.

To exercise any of these rights, contact our support team. We will process your request within 72 hours.

9

Third-Party Links

Tg88 occasionally works with third-party service providers. These providers may have their own privacy policies, and tg88 is not responsible for how your information is handled on their websites or services.

Third-party services we use:

  • Payment gateway providers (Mobile Banking, Nagad, Rocket, etc.)
  • Identity Verification Services (KYC Providers)
  • Analytics services (anonymized data only)
  • Cybersecurity Software
All agreements with these service providers include data protection terms. We still recommend reading their individual privacy policies.
10

Policy Changes

Tg88 reserves the right to update this Privacy Policy at any time. Changes may be made due to regulatory updates, new technologies, or business requirements.

For significant changes, we will notify you through the following channels:

  • Notification upon logging into the platform
  • Message sent to your registered email or mobile number
  • Updating the "Last Updated" date at the top of this page

Continued use of the platform after any changes will be considered acceptance of the updated policy. We encourage you to review this page regularly.

11

Contact Us

If you have any questions about this Privacy Policy or any requests regarding your information, please get in touch with us:

  • Email: [email protected]
  • Live Chat: Available 24/7 within the platform
  • Language: Support is available in both Bengali and English
  • Response Time: Typically within 24 hours; up to 72 hours for complex matters
Our dedicated privacy team is ready to answer all your questions honestly and promptly. Protecting your data is our top priority.
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